Analysing Citizen-centric Administration in the Context of Assam with Special Reference to Assam Chah Bagicha Dhan Puraskar Scheme
| Published date | 01 September 2023 |
| DOI | http://doi.org/10.1177/00195561231177033 |
| Author | Phulmoni Das,Robin Hazarika |
| Date | 01 September 2023 |
| Subject Matter | Articles |
Analysing Citizen-centric
Administration in the
Context of Assam with
Special Reference to
Assam Chah Bagicha
Dhan Puraskar Scheme
Phulmoni Das1 and Robin Hazarika2
Abstract
Citizen-centric administration is one of the significant components of good govern-
ance. Public administration in India has been trying to provide different measures for
the welfare of marginalised and disadvantaged sections of the society. Tea-garden
workers of Assam are significantly in a disadvantaged position since the colonial
period. Low wages, poverty, illiteracy and poor socio-economic conditions of the
tea-garden workers of Assam have further pushed them into a marginalised state.
Therefore, the Government of Assam has adopted different welfare mechanisms for
the upliftment of the tea-garden workers of the State. It is in this context that the
present study tries to analyse the role of the Assam Chah Bagicha Dhan Puraskar
Scheme (Tea Garden Financial Incentive Scheme) primarily aimed at financial inclu-
sion of the tea-garden workers of Assam as a step-forward to citizen-centric admin-
istration. This article also highlights the perception and challenges of the tea-garden
workers while accessing the financial inclusion measure in their respective tea estates.
Keywords
Citizen-centric administration, good governance, tea-garden workers, financial
inclusion, Assam
Achievement of citizen’s welfare is the prime objective of governance. Participation
of citizens in the government of the country is the basis of a democracy. The
theme of public administration is increasingly concerned with the welfare and
Article
Indian Journal of Public
Administration
69(3) 651–665, 2023
© 2023 IIPA
Article reuse guidelines:
in.sagepub.com/journals-permissions-india
DOI: 10.1177/00195561231177033
journals.sagepub.com/home/ipa
1 Department of Political Science, Government Model College, Deithor, Karbi Anglong, Assam, India.
2 Department of Political Science, Kamargaon College, Golaghat, Assam, India.
Corresponding author:
Phulmoni Das, Department of Political Science, Government Model College, Deithor, Karbi Anglong,
Assam 782480, India.
E-mail: phulmoni2508.das@gmail.com
To continue reading
Request your trial