Case nº Revision Petition No. 2540 Of 2010, (Against the Order dated 08/03/2010 in Appeal No. 2133/2007 of the State Commission Haryana) of NCDRC Cases, February 09, 2017 (case Pawan Kumar Mudgil & Ors. Vs Northern Railway)
| Judge | For Appellant: Mr. Dharam Raj Ohlan, Adv. and For Respondents: Mr. S.A. Sattar, Adv. |
| President | Mr. K.S. Chaudhari,Presiding Member |
| Resolution Date | February 09, 2017 |
| Issuing Organization | NCDRC Cases |
Order:
K.S. Chaudhari, Presiding Member
-
This revision petition has been filed by the petitioners against the order dated 8.3.2010 passed by the Haryana State Consumer Disputes Redressal Commission, Panchkula (in short, ''the State Commission'') in Appeal No. 2133/2007 -- Union of India, Northern Railway Through its DRM, Railway Station, New Delhi through Station Master, Panipat Railway Station, Panipat Vs. Pawan Kumar Mudgil & Ors. by which, appeal was allowed and complaint was dismissed.
-
Brief facts of the case are that Complainants/petitioners booked tickets for railway journey from Panipat to Jammu and back. The date of journey was 25.4.2006 by train No. 2471 (Swaraj Express). The arrival of train at Railway Station, Panipat was 6.12 A.M. and departure was at 6.15 A.M. On 25.4.2006, the complainants verified from internet about the status of train for which they had got booked their tickets, wherein the arrival of train was shown at correct time. The complainants reached at Railway Station, Panipat at 5.30 A.M. and came to know from the Enquiry Board that the train was coming 45 minutes late from the arrival time. However, the train did not come. Then on enquiry the complainant came to know from the Station Master that the training was coming 1.15 Hrs. late at platform No. 3. The complainants were waiting for train at platform No. 3, but to their utter surprise the train came at platform No. 1 for which no announcement was made by the Railway Authorities at the station. Then, the complainants ran towards the platform No. 1 and as the stay of the train at Railway Station was only for three minutes, therefore, in a hasty manner the minor children could be pushed into coach No. S-6 and all the major passengers boarded in a general coach. It was further stated that in this process the complainants lost two bags containing Rs.11,000/- in cash, jewellery of Rs.20,000/-, clothes valuing Rs.10,000/- and food items. The complainant Pawan Kumar could meet the minor children at Railway Station, Ambala Cantt and till that time the minor children were in a very perplexed condition. However, in the way from Panipat to Ambala Cantt., biscuits and water etc. were provided to the minor children by the Train Ticket Examiner. The complainant wanted to make a complaint in the complaint register with the Guard of the train but the Guard refused to give said register to the complainant. However, some other officials of the Railway Department gave...
To continue reading
Request your trial