Madhya Pradesh Electricity Supply Code, 2004


M.P. Electricity Supply Code, 2004*


In exercise of powers conferred by Section 43(1) read with section 181 (t), section 44, section 46 read with section 181 (1), section 47(1) read with section 181 (v), section 47(4) read with section 181 (w), section 47 (2, 3 and 5), section 48(b), section 50 read with section 181 (2x) and section 56 of the Electricity Act, 2003 (no. 36 of 2003), section 9(j) of Madhya Pradesh Vidyut Sudhar Adhiniyam, 2000 (No. 4 of 2001) and all other powers enabling it in that behalf and the draft of the same having been previously published in the official gazette as required under section 181(3), the Madhya Pradesh Electricity Regulatory Commission hereby makes the following Electricity Supply Code to be known as 'Madhya Pradesh Electricity Supply Code, 2004' to govern supply and retail sale of electricity by the licensees and procedures thereof, the powers, functions and obligations of the licensees and the rights and obligations of consumers, and matters connected therewith and incidental thereto.


* Published in M.P. Rajpatra (Asadharan) dated 16.04.2004 at page 259 to 335.

Chapter 1 - Short Title, Commencement and Review Process

1.1 This Code may be called the "Madhya Pradesh Electricity Supply Code, 2004."

1.2 The Code shall be effective from 10th June, 2004.

1.3 It shall extend to the State of Madhya Pradesh.

1.4 It shall apply to all persons engaged in the business of supplying electricity as covered under Section 14 (1) of the Madhya Pradesh Vidyut Sudhar Adhiniyam, 2000 (No. 4 of 2001) or section 14 of the Electricity Act, 2003 (36 of 2003) and the consumers of Electricity.

1.5 Copies of the 'Madhya Pradesh Electricity Supply Code' and 'Guidelines for Redressal of Consumer Grievance' as duly amended from time to time shall be kept in the Registered offices, regional offices, circle offices, division offices, distribution centres of the licensees and such other offices as may be specified by the Licensee or by the Commission.

1.6 1[The Commission shall constitute an Electricity Supply Code Review Panel (Review Panel) to review this Code alongwith "Guidelines for Redressal of Consumer Grievance" on a regular basis. The review panel shall consist of such number of persons, as the Commission may consider necessary and adequate, to be appointed by the Commission including persons representing the following:

(a) A public representative who can represent interests of consumers.

(b) CMD of each Distribution Licensee of the State or his nominated representatives.

(c) CMD of State Transmission Utility (STU) and Transmission licensees or their nominated representatives.

(d) LT Consumers, HT Consumers, EHT Consumers, their associations and interested groups.

(e) Any other interested stakeholder or group as the Commission may think fit.]

1.7 2[The Commission shall appoint a Chairman from among the Chairman-cum-Managing Directors of the Distribution Licensees. The post of the Chairman shall be taken over by the Chairman-cum-Managing Director of each Distribution Company by rotation as may be specified by the Commission. The Chairman-cum-Managing Director of the Distribution Company, who takes over as Chairman of the Review Panel, shall appoint an officer from the same Distribution Company as Member Secretary. The same Licensee shall provide all the required support, administrative or otherwise. All members of the review panel shall be appointed for a period of two years.]

1.8 The review panel shall meet at least once every six (6) months.

1.9 The Member Secretary of the Review panel shall send the proceedings of the meetings of the Review Panel to the Commission within 15 days of the meetings.

1.10 The commission may amend the Electricity Supply Code suo-motu or on the recommendations of the Panel. However, before any amendment is made in the Code, comments on the proposed changes shall be obtained from all the Distribution Licensees, STU, Transmission Licensees and public.

1.11 A notice of the gist of the amendment made in the Electricity Supply Code shall be published by the Licensee in at least two newspapers having wide circulation in the area of supply stating that copies of the amended Electricity Supply Code are available for purchase in the offices mentioned in clause 1.5.


  1. Substituted by M.P. Electricity Supply Code, 2004 (Fourteenth Amendment) (Errata) [No. AG-1 (xiv) of 2007] (w.e.f. 27th July, 2007). Published in M.P. Rajpatra Part IV (Ga) dated 27th July, 2007 at pages 176-177.

  2. Substituted by M.P. Electricity Supply Code, 2004 (Fourteenth Amendment) (Errata) [No. AG-1 (xiv) of 2007] (w.e.f. 27th July, 2007). Published in M.P. Rajpatra Part IV (Ga) dated 27th July, 2007 at pages 176-177. Prior to this, Clause 1.7 was amended by M.P. Electricity Supply Code, 2004 (Sixth Amendment) (No. AG-1 (vi) of 2006).

    Chapter 2 - Definitions

    2.1 In this Code unless it is repugnant to the context:

    (a) 'Act' means The Electricity Act, 2003 (No. 36 of 2003) as in force from time to time.

    (b) 'Agreement' with its grammatical variations and cognate expressions means an agreement entered between the licensee and the consumer under this Code.

    (c) 'Apparatus' means electrical apparatus and includes all machines, fittings, accessories and appliances in which conductors are used.

    (d) 'Area of Supply' means the geographic area within which a licensee is authorised by his license to supply electricity.

    1[(d) (i) "Authorised load" is a term used for domestic category of LT consumers (which shall be expressed in multiples of 0.5 KW) based on a consumption of 75 units per half kilo watt per month.]

    2[(d) (ii) "Authorised Officer" means the officer authorised in this behalf by the State Government under Section 135 of the Act and Commission under first proviso to the Section 13 (1 A) of the Electricity (Amendment) Act, 2007.]

    (e) 'Breakdown' means an occurrence relating to the equipment of the electric energy supply system including electrical line that prevents its normal functioning.

    (f) 'Code' means the Madhya Pradesh Electricity Supply Code as in force from time to time.

    (g) 'Commission' means the Madhya Pradesh Electricity Regulatory Commission constituted under section 3 of the Madhya Pradesh Vidyut Sudhar Adhiniyam, 2000 (No. 4 of 2001)

    (h) 'Conductor' means any wire, cable, bar, tube, rail or plate used for conducting electrical energy and so arranged as to be electrically connected to a system.

    (i) 'Connected Load' means aggregate of the Manufacturer's rating of all energy consuming devices, in the consumer's premises, which can be simultaneously used. This shall be expressed in kW, kVA or HP units and shall be determined as per the procedure laid down in the clauses 6.37 to 6.42 on 'Rating of Installations' in this Code.

    (j) 'Consumer' means any person who is supplied with electricity by the licensee and includes any person whose premises are for the time being connected for the purpose of receiving electricity from the licensee, persons who have applied for an electricity connection, persons whose supply is not yet connected even after due notice to avail connection or whose electricity supply has been disconnected. A consumer is:-

    (i) 'Low Tension Consumer (LT Consumer)' if he obtains supply from the licensee at low or medium voltage,

    (ii) 'High Tension Consumer (HT Consumer)' if he obtains supply from the licensee at High Voltage.

    (iii) 'Extra High Tension Consumer (EHT Consumer)' if he obtains supply from the licensee at Extra High Voltage.

    (k) 'Consumer's installation' means any composite electrical unit including electric wires, fittings, motors and apparatus, portable and stationary, erected and wired by or on behalf of the consumer at the consumer's premises.

    (l) 'Contract demand' means the maximum Load in kW, kVA or HP, as the case may be, agreed to be supplied by the licensee and contracted by the consumer and mentioned in the agreement.

    (m) 'Cut-out' means any appliance for automatically interrupting the transmission of energy through any conductor when the current rises above a predetermined quantum, and shall also include fusible cut-out.

    (n) 'Date of commencement of supply' means the day immediately following the date of expiry of a period of one month for in case of LT consumers and three months in case of HT or EHT consumer from the date of intimation to an intending consumer of the availability of power or the date of actual availing of supply by such consumer, whichever is earlier.

    (o) 'Demand Charge' for a billing period means a charge levied on the consumer based on the contract demand or maximum demand and shall be calculated as per the procedure provided in the Tariff Order, approved by the Commission.

    (p) 'Distribution main' means the portion of any main with which a service line is, or is intended to be, connected.

    (q) 'Distribution System' means any system consisting mainly of overhead lines, underground cables service lines, electrical plant, control switch gear and meters having design voltage of 33 kV and below and shall also include any other system of higher voltage as the commission may specifically recognise. The Distribution System shall not include any part of the Transmission system except the terminal equipment (metering system, CT and PT) connected at consumers end and used for the supply of electricity to extra high voltage (66 kV and above) consumers,

    (r) 'Earthed' or 'connected with earth' means connected with the general mass of earth in such manner as to ensure at all times an immediate discharge of energy without danger,

    (s) 'Electric line' means any line which is used for carrying electricity for any purpose and includes:-

    (i) any support for any such line, that is to say, any structure, tower, pole or other thing in, on, by or from which any such line is, or may be, supported, carried or suspended; and

    (ii) any apparatus connected to any such line for the purpose of carrying electricity;


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