Notice under Consumer Protection Act for the dirty Coupe in the train

Updated atMarch 2010

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Advocate(s)

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Address(es)

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Date

Regd. AD/UPC/Personal Delivery

To

  1. The General Manager

    Northern Railways, (in case of Zonal Railway); or

    Union of India, (in case of any other Railway); or

    The owner of the Railway

    ........................................................

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  2. The General Manager

    Southern Railways, (in case of Zonal Railway); or

    Union of India, (in case of any other Railway); or

    The owner of the Railway

    ........................................................

    ........................................................

    Legal Notice

    Sir,

    Under instructions from and on behalf of my client(s)..................., R/o..............., I have to serve you with the following legal notice:-

  3. That my abovenamed client(s) got reserved the tickets Nos......................... dated................... of the 1st class, for himself and his family members, at.............. Railway Station, Northern Railway, to go to................... Railway Station, Southern Railway by train number.............. (name) on (date).

  4. That when my client(s) boarded the train they found that the compartment of the train so allotted was extremely dirty.

  5. That my clients(s) brought the same fact to the notice of the officer then available in the train Mr........................... but of no avail, as he remarked that "this is not your home".

  6. That thereafter my clients had no option but to wait for the next station i.e............. (name of the station) so that the same could be complained of to the Station Master there.

  7. That my client(s) complained to the Station Master of the abovenamed station and the whole of the inconvenience was explained to him. However to the utter dismay of my client(s), no response was given by him also except the irritating remarks.

  8. That having understood that my client may not get any response, he himself had to do all the dusting himself so that the small children and ladies accompanying him could get some place to relax. However, the officer as named above, then raised an objection to that also and misbehaved with my client for the fault that having got reserved his tickets of the 1st class he was cleaning the compartment himself so that accompanying members could inhibit therein.

  9. That my...

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