Complaint against Banking Services to District Forum

Updated at:March 2010
 
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Complaint to District Forum Relating to Deficiency in Banking/ Financing Service

Before the District Consumer Protection Forum, Mumbai

Consumer Complaint No. ____ of 2002

XYZ, s/o PQR, of ______ years,

residing at _____________, and

carrying on _______ business. ........ Complainant

Versus

Manager, ________ Bank,

___________ Branch,

Mumbai. ........ Opposite Party

The Complainant above named submits as under:

That the complainant along with ABC and LMN, i.e. the three together, took an agricultural loan of Rs. __________ on ___day of ___________ from the Bank opposite party.

That the repayment of the said loan was being made from time to time. But it was realized that the amount of the said loan was getting no reduction and illegal interest was being charged thereon. Therefore, the complainant, by a letter dated ________ asked the information from the Bank opposite party as to what was the rate of interest for the years 1999-2000 so that the said loan could be repaid in entirety. The true copy of the said letter is Annexure ''A''.

That the opposite party started quarrelling with my representative on the receipt of the said letter, but did not intimate the rate of interest. Therefore, the opposite party was informed by registered letter No. ___ dated _______ that the conclusion drawn from the conduct of the opposite party was that there was no balance outstanding in respect of the said loan. Accordingly, the opposite party should close the account of the said loan. The true copy of the said letter is Annexure ''B''.

That since the opposite party never intimated the rate of interest; therefore, the opposite party was informed by registered letter No. _________, dated _____ that only annual interest could be charged on agricultural loan and compound interest could be charged only if loan/ instalment was overdue, therefore, the complainant had deposited Rs. _________/ in excess at the rate of 14% of interest, which should be refunded with ''no-dues certificate'' within one month, the true copy of the said letter is Annexure ''C''. But the opposite party, without...

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