Notice under Consumer Protection Act for the non-availability of berth in the train

Updated atMarch 2010

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Advocate(s)

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Address(es)

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Date

Regd. AD/UPC/Personal Delivery

To

  1. The General Manager

    Northern Railways, (in case of Zonal Railway); or

    Union of India, (in case of any other Railway); or

    The owner of the Railway

    ........................................................

    ........................................................

  2. The General Manager

    Southern Railways, (in case of Zonal Railway); or

    Union of India, (in case of any other Railway); or

    The owner of the Railway

    ........................................................

    ........................................................

    Legal Notice

    Sir,

    I have to serve you with the following legal notice under instructions from and on behalf of my client(s)............, R/o.................:-

  3. That my abovenamed client(s) got reserved the tickets Nos......................... dated................... of the 1st class, for himself and his family members, at............. Railway Station, Northern Railway, to go to................ Railway Station, Southern Railway by train number.............. (Name) on (Date).

  4. That when my client(s) boarded the train they found that the compartment of the trains the berths so allotted were not available due to the reason that the train was overcrowded.

  5. That my clients(s) brought the same fact to the notice of the officer then available (The Ticket Checker) in the train Mr........................... but of no avail, as he said that he could not do anything.

  6. That thereafter my clients had no option but to wait for the next station i.e............. (name of the station) so that the same could be complained of to the Station Master there.

  7. That my client(s) complained to the Station Master of the abovenamed station and the whole of the inconvenience was explained to him. However to the utter dismay of my client(s), no response was given by him also except the irritating remarks.

  8. That having understood that my client may not get any response, they had to travel all along standing including ladies and children. The officer as named above, failed to provide the berths to the ladies and children also.

  9. That my clients complained of all the incident vide their letter dated................... to the General Manager of the Railway (give the name of the Railway) but no response...

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