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Case: General Manager BSNL Vs Narsinha Prasad Gupta (Saha) S/o Lt. Bagina Gupta (Saha). West Bengal State Consumer Disputes Redressal Commission

Judgment Cited in Precedent Map Related
JudgesA. Chakrabarti, J. (President), A.K. Ray and Silpi Majumder, Members
IssueConsumer Laws
Judgement DateJanuary 29, 2010
CourtWest Bengal State Consumer Disputes Redressal Commission

Order:

A.K. Ray, Member, (West Bengal)

  1. The District Forum, Malda by its order dated 5.8.09 passed in case no 62 of 2008 allowed the complaint filed by Sri Narsinha Prasad Gupta (Saha) on contest without cost. An order of restoration of telephone connection no 230207 at his residence was also made along with an order of Rs. 2,000/- towards compensation against the OPs who were jointly and severally directed to restore telephone connection of the Petitioner and also to pay compensation as above within one month from the date of the order. Being aggrieved by the aforesaid order the Appellant (General Manager, BSNL, Malda) has preferred the instant appeal.

  2. The case in brief is that the Complainant/ Respondent herein is a consumer of domestic telephone no ALMP 230207. All the bills have been paid by him. But of late his telephone started giving him troubles. Pre-recorded voice asked him to meet the Account Officer as his telephone service has been withheld. This was informed to the authority but in vain...

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