First Appeal No. A/160/2016 (Arisen out of Order Dated 28/01/2016 in Case No. CC/505/2015 of District North 24 Parganas). Case: Barun Kumar Ojha Vs LG Direct Service Centre and Ors.. West Bengal State Consumer Disputes Redressal Commission
| Case Number | First Appeal No. A/160/2016 (Arisen out of Order Dated 28/01/2016 in Case No. CC/505/2015 of District North 24 Parganas) |
| Counsel | For Appellant: Party-in-Person and For Respondents: Nilufar Bagum and Sudip Bose, Advocates |
| Judges | Shyamal Gupta, (Presiding Member) and Utpal Kumar Bhattacharya, Member |
| Issue | Consumer Law |
| Judgement Date | Monday April 17, 2017 |
| Court | West Bengal State Consumer Disputes Redressal Commission |
Order:
Shyamal Gupta, (Presiding Member), (Kolkata)
By this Appeal, Appellant/Complainant has challenged the Order dated 28-01-2016 passed by the Ld. District Forum, North 24 Parganas in C.C. No. 505/2015 whereby the complaint has been partly allowed.
In a short compass, case of the Complainant, is that, he purchased a mobile handset of M/s. LG Electronics India Pvt. Ltd. from the showroom of Lalani e-Tech City at a cost of Rs. 34,003/- on 03-01-2014. On 25-11-2014, the handset developed certain problems for which he took the said handset to the authorized service centre of the said company at Princep Street Kolkata. After replacing the mother board, the handset was returned to him by the said service centre. However, after few days, the said handset again malfunctioned and so he again took the handset to the service centre for due repairing on 23-12-2014. As ill luck would have it, after some days, another problem cropped up with the handset. So, on 03-02-2015, it was again handed over to the authorized service centre of the OP, who demanded service charge for a sum of Rs. 112/-. Feeling dejected, the Complainant ranged up OP No. 2 on 04-02-2015 and 05-02-2015. He also lodged a written complaint in this regard. On 10-02-2015, he deposited the mobile handset with the service centre of the OPs for doing necessary repairing. After much dilly dallying, the said service centre returned the handset to the Complainant on 07-03-2015. Unfortunately, on the very next day, the...
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