Case nº Revision Petition No. 543 of 2007 of National Consumer Disputes Redressal Commission, August 02, 2011 (case 1. Assistant Engineer, Water Works Department, Jodhpur, 2. State of Rajasthan Vs Ramesh Kichi Ghara Bans Khatik Bans)

PresidentV. B. Gupta (Member) & Suresh Chandra (Member)
Resolution DateAugust 02, 2011

Judgment:

Suresh Chandra (Member), (New Delhi Bench)

Respondent herein is the original complainant who filed a complaint before the District Forum, Jodhpur on 21.9.2005 stating inter alia that he took water connection from the Petitioner-1 Department in the year 2000 and since then he is paying the water charges regularly. It is the case of the complainant that in the month of February 2003, a bill for Rs.1,000/- was issued by the office of the OP-1/Petitoner-1 and the last date for depositing that amount was 19.2.2003. The complainant deposited that amount on 13.2.2003 but in spite of that, without giving any notice, water connection of the complainant was disconnected by OP-1 authority. When he approached the office of OP-1, he was asked to deposit Rs.100/- as reconnection charges which he considered to be against law since he had already deposited the bill raised against it on 13.2.2003 and within the stipulated period. Alleging deficiency in this regard on behalf of the petitioners, he filed a consumer complaint. The District Forum dismissed the complaint vide its order dated 13.7.2006. Feeling aggrieved by the dismissal of his complaint, the complainant/respondent challenged the order of the District Forum before the Rajasthan State Consumer Disputes Redressal Commission, Circuit Bench, Jodhpur ('State Commission' for short) which allowed the appeal of the complainant vide its impugned order dated 6.11.2006 and gave the following directions:-

"Accordingly, this appeal filed by the appellant complainant is allowed and the impugned order dated 13.7.2006 passed by the learned District Forum, Jodhpur is quashed and set aside and the complaint of the complainant appellant stands allowed to the extent and in the manner that the respondents are directed to...

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