No. 66-3, September 2020
Index
- Administrative Responsiveness in Ease of Doing Business
- Administrative Responsiveness with Reference to Public Service Delivery in India: A Select Bibliography
- Augmenting Public Service Delivery Through Online Feedback Systems
- Banking in India: Evolution, Performance, Growth and Future
- Book review: Anil Swarup, Ethical Dilemmas of a Civil Servant
- Book review: Devesh Kapur & Milan Vaishnav, Costs of Democracy: Political Finance in India
- Book review: Harry Kitchen, Melville McMillan and Anwar Shah, Local Public Finance and Economics: An International Perspective
- Book review: Himanshu Roy & Mahendra Prasad Singh (Eds.), Indian Political System
- Book review: Mrinal Talukdar, Post Colonial Assam (1947–2019)
- Book review: Naresh Chandra Saxena, What Ails the IAS and Why It Fails to Deliver- An Insider’s View
- Book review: S.V. Ranganath and D. Jeevan Kumar (Eds.), Excellence in Administration: Prospects and Perspectives
- Creating Public Services 4.0: Sustainable Digital Architecture for Public Services in India
- Delivery of Time-Bound Public Services to Citizens: Indian Experience
- Editorial
- Governance— Responsibility of the Polity and the Public Services
- IIPA Inputs to the 19th Session of the Committee of Experts on Public Administration (CEPA)
- Public Attitude Towards e-Governance Practices in Developing Societies: A Case Study of SUWIDHA Project in Punjab
- Public Services Delivery and Grievance Redressal Initiatives: A Case Study of Himachal Pradesh
- Strengthening the Institutional Capacities of Public Grievances Redressal System in Jammu and Kashmir: An Analysis