Understanding the Success Factors for Independent Restaurants in the Delhi / Gurgaon Region: An Analysis of the Gap Between Management Perceptions and Customer Expectations

Journal of Services Research - Vol. 4 Nbr. 2, October 2004

Budhwar, Karnikeya

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Understanding the Success Factors for Independent Restaurants in the Delhi / Gurgaon Region: An Analysis of the Gap Between Management Perceptions and Customer Expectations

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