Banking Baroness

Business TodayJuly 22, 2005

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Banking Baroness

Everybody in India knows that ICICI Bank is the most aggressive bank in the business. And most people also know that Chanda Kochhar, the bank's 43-year-old Executive Director, is one of the prime drivers of its retail strategy. Not surprising, then, that the influential Asian Banker magazine should pick Kochhar's ICICI from among 70 banks in 14 countries for the Retail Banker Award 2004. Kochhar, according to the award citation, "exemplifies the extent to which a banker can influence the banking services of a nation". That's no exaggeration. Over the last five years, Kochhar, an MBA from Jamnalal Bajaj, has led the huge transformation of the bank's retail business, making it the #1 player in retail banking. It has more than 10 million customers, and a 30 per cent share in loans. Says Kochhar: "For the bank as a whole, we should be setting best practices for global bankers to follow." Now that's a target worth shooting at.

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Banking Baroness

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